Pissed Consumer - Bad Business Practices by Stonebridge Life Insurance Company

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Bad Business Practices by Stonebridge Life Insurance Company

Apr 6, 2008

Stonebridge Life Insurance Company complaint by Gtoe305

I want to let others know about bad business practices by Stonebridge Life Insurance Company.

They fool the elderly about responsive service, but when it comes to paying what is rightfully owed, they drag their feet and in my case do not pay accidental death benefits. I lost my husband almost a year ago as a result of complications from an accidental fall three months later.

After months of reviews, expensive documents, mail and emotional stress, Stonebridge rejected my claim because they did not see a direct cause between his fall and his death. Stonebridge did everything they could to delay and not pay what was clearly seen by others as owed to me. I am on a fixed income and what little I was to receive would have gone to pay for his burial and my own cancer medication.

Fortunately for me, I had a second small policy with AAA Insurance and they did not see any issue and quickly paid me. I paid Stonebridge premiums for many years and all I ask is that they live up to their promise. I recommend no one purchase policies from Stonebridge Life Insurance Company and instead look to AAA as a much better company to deal with.

Kelley Otis

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